Oct 08, 2019 A number of creative tools—including Apple Aperture, Microsoft Office 2011 and Adobe CS6—are experiencing issues. Catalina also drops support for 32-bit applications. They simply will not run.
2020-03-31 11:11:56 • Filed to: macOS 10.15 • Proven solutions
Jan 10, 2020 Also Read:-Microsoft Office 2016 for Mac. Microsoft PowerPoint 2019. The Microsoft PowerPoint is a revolutionary presentation software tool that was a huge hit when the first version released. The PowerPoint greatly influenced the ways in which the presentations were made. In the Microsoft Office 2011 14.7.2 Update volume window, double-click the Office 2011 14.7.2 Update application to start the update process, and then follow the instructions on the screen. If the installation finishes successfully, you can remove the update installer from your hard disk.
Top 4 Common Office Problems on macOS Catalina and Fixes. If you have macOS systems in your workplace and have opted for Microsoft Office for Mac, then PDFelement is an equally essential productivity tool. Free Download Free Download or Buy PDFelement Buy PDFelement right now! Margarete Cotty. Important: An Outlook for Mac 2011 identity can only be imported into an empty Outlook for Mac profile. An empty profile is one where there are no other accounts or other data associated with it. Here are the steps to create a new profile in Outlook for Mac: Note: These steps must be used with Outlook 2016 for Mac or Outlook 2019 for Mac. Oct 11, 2019 Installing Catalina is a sweeping upgrade because the new operating system will no longer support apps designed to run on the 32-bit processors that most computers had in. Oct 09, 2019 Some Mac users have reported a variety of problems with MacOS Catalina, ranging from installations getting stuck or taking abnormally long, to problems with some apps not working, to issues with certain printers or accessories no longer working, App Store difficulties, iCloud and Apple ID issues, amongst other nuisances.
Microsoft's Office products are so ubiquitous that they've even invaded Apple's macOS environment. However, after you buy Microsoft Office for macOS 10.15 and start using it, you may run across various issues. Most of these are easily addressable, and this article shows you how to fix issues with the Office suite for macOS 10.15 - officially known as Catalina - that Apple will drop to all Apple desktop and laptop users on 23 September 2019.
- Top 4 Common Office Problems on macOS Catalina and Fixes
- The Best PDF Editor for macOS 10.15
Office 2011 Mac Os Catalina
How to Troubleshoot macOS 10.15 Office Issues
Once you download Microsoft Office for macOS 10.15, currently in public beta, you might notice a few issues that other macOS users have reported. The issues might continue even with the public release version of Catalina, so it will help if you know the most common issues seen in Office for macOS 10.15 and how to fix them. Since Microsoft products don't usually play nice with iOS or macOS devices, there are quite a few of them. The top ones are listed here, along with fixes.
1. Application Slow or Crashes Regularly
One of the most frustrating things with any desktop application is that it runs slow, posing a significant hurdle to anyone looking to get their job done quickly. Even worse is a piece of software crashing on you; in such cases, losing unsaved work is a major problem. Here are some ways to fix these issues:
Fix #1: Update your Microsoft Office macOS 10.15 Product Key - If your product is not officially licensed, you may find that it runs slower than it should even though your RAM isn't under any strain from other resource-intensive processes. The obvious fix here is to get a product key to activate your copy of Office. There are several websites that offer generic, master, or OEM product keys that don't have a one-machine-one-license restriction. You can get one of those to activate your product, and see if the issue persists. If it does, move to the next fix.
Fix #2: Upgrade your Microsoft Office Software - If you're running MS Word 2016 for Mac, you might have this same issue cropping up again and again. The icon in the dock will keep bouncing up and down but clicking on it doesn't seem to launch the application properly. Most often you'll need to do a Force Quit by right-clicking on the Word icon and then relaunching it. Instead of doing that all the time, consider upgrading to a higher version of MS Office 2016. The issue is common in version 16.11, but even applying a minor update to version 16.11.1 should do the trick. Oddly enough, this issue is generally seen exclusively with Word 2016 rather than Excel or PowerPoint.
2. Documents Saved in the Wrong Format
Some users have reported that documents that are saved in PDF format sometimes show up as .DOCX files. This typically happens when you're saving documents to a cloud service, specifically, OneDrive, Microsoft's own cloud storage service. There's no permanent fix, unfortunately, but there's a workaround that will fix the problem for a particular file.
Fix #1: Fix #1: Rename, Save Locally, Then Save to Cloud - The way to circumvent this problem is to go into OneDrive, change the .docx file extension to .pdf, then switch the location to be saved as local. After that, you need to change it again to OneDrive, which usually fixes the issue.
3. Excel Issues: Format or Extension Not Valid
One of the more frustrating issues with Microsoft Excel for Mac is the problem with permissions. Protected files usually request that you grant permission before they can be opened. This is usually in the form of what is called the Open or User password. The issue with macOS 10.15 Office (Excel only) is that it will ask you for permission even if you didn't set a password, and then the system either freezes or alerts you that the .xlsx file extension is not valid or is the wrong format. Basically, Excel tells you that its own files are of the wrong type!
Fix #1: Delete a Library File - Microsoft doesn't have a fix for this yet, but they suggest a workaround. The first thing is to Force Quit Excel and then delete a specific file from your library. The file path is ~/Library/Containers/com.microsoft.Excel/Data/Library/Preferences, which you can access using the Go To function in the Finder menu. Once there, delete the file called com.microsoft.Excel.securebookmarks.plist by right-clicking and moving to Trash. Relaunch Excel, and the problem should have gone away temporarily. You may need to do it each time you face the issue until Microsoft releases a permanent fix.
4. Font Problems in Office 2016 Version 16.9 for macOS 10.15
There's a weird issue that occurs in this specific version of Office 2016 for Mac. What happens is that your fonts get all messed up. At times one font will appear as another, or looks like garbled text, or certain fonts might even be missing from the drop-down list. The problem is that you may have multiple copies of the same font loaded in your Mac, which causes errors with the Font Picker in Office. Here's the fix.
Fix #1: Set Active Copy for Fonts - First, open the Font Book app on your Mac. This can be found in the Applications folder in Finder. You can also search for and select it using Spotlight. Once it's open, choose the All Fonts option in the left sidebar menu and click the information icon, which is a lower case letter 'i'. If you know which font is causing the issue, click and expand it in the center panel. Make sure that only the latest versions are set to On. However, first, turn every version to On, and then where you see the warning message on the right-side panel, click on Resolve Manually and pick the most recent version. This is what is known as the Active Copy. Close Font Book, go back to the Office application where you first faced the issue, and see if it's resolved.
The Best PDF Editor for Mac to Complement Office for macOS 10.15 Catalina
The Office suite is incomplete if you don't have a robust PDF editor. Since Word, Excel, and PowerPoint are generally saved as PDF for easy portability and sharing, you'll need something like PDFelement to round out the experience. This is a powerful piece of software that costs a fraction of what you would pay for the same features in Adobe Acrobat Pro DC. It contains all the features typically used in an office environment, such as signing PDF contracts and agreements, filling or creating forms, redacting confidential information when sharing internal documents with outsiders, securing and encrypting PDF documents, and much more.
As a matter of fact, the matches Adobe Acrobat's product feature for feature, providing users with editing, annotation, page management, merging, and other essential tools to increase your productivity and speed up the workflow in your office. Although Word does have some basic PDF functionality, it can only convert from Word to PDF. On the other hand, PDFelement is a dedicated PDF management software that offers bulk conversions from and to multiple other formats, OCR (optical character recognition), data extraction from scanned forms and documents, and other essential capabilities. If you have macOS systems in your workplace and have opted for Microsoft Office for Mac, then PDFelement is an equally essential productivity tool.
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How to fix macOS 10.15 Catalina problems
Hello, thrill seekers. Looks like you’ve installed macOS Catalina knowing it’s not perfect and despite all warnings ended up here. You are not alone. We’ve rummaged through the internet and collected all macOS Catalina issues known to date. And boy, there’s a lot of wrongs to fix.
1. Can’t install macOS Catalina
You’ve unpacked the installer and now macOS Catalina install stuck on the initial reboot. All you can see is a black screen and even a hard reboot doesn’t help it. Though it’s perfectly normal for an installation to take some time (sometimes up to 10 hours), you can try a few workarounds.
- Install Catalina in the Safe Mode
- Press and hold down the Power key to shut down your computer.
- Now, hold down Shift while it’s booting up.
You will see the Apple logo on a grayish background with a progress bar. After you entered the Safe mode, run the Catalina installer again. Hopefully, it reaches completion this time.
Tip: Press Command + L in the middle of the macOS installation. You will see if it’s still active and the remaining time before completion.
- Do a PRAM and SMC Reset
It’s one of those last-ditch solutions that restore deep system settings including kernel information. It isn’t something you should be doing regularly but in our case, it’s worth trying.
How to reset PRAM
1.Shut down your computer
2. Press the Power key
3. Immediately press Command + Option + P + R keys
4. Hold down the keys until your Mac reboots
5. Let go of the keys
To reset SMC
1. Turn off your Mac
2. Hold down Control + Shift + Option and press power
3. Hold the buttons for 10-15 sec
4. Release the keys and restart your Mac
After you’re done, repeat macOS Catalina installation from scratch.
- Free up space on your drive
macOS Catalina takes up about 30 GB on your drive. That’s unprecedented in macOS history. When you see the 'macOS Catalina cannot be installed on Macintosh HD' message, this sometimes means that there is not enough disk space for the new macOS. Therefore, you need to free up some space on your Mac.
How to free up space? Move your largest files onto an external drive — will take you about 20 minutes. Or if it looks like too much fuss, free up your storage with CleanMyMac X. It’s a tool that is actually notarized by Apple (shouldn’t be confused with MacKeeper).
You’ll easily remove 7-10 GBs of system garbage. Then you can install macOS Catalina on a drive that’s clean and refreshed.
Here I’ve found a link to a free version of this app — enjoy.
Catalina installation stuck on “Setting up your Mac” screen
So your installation has started but seems to be stuck on the initial screen. What can you do? If your patience has finally run out, it’s time for a mission abort.
- Press the power button and wait till your Mac reboots.
- Start the installation all over again — this time it should go fine.
“macOS Catalina could not be verified”
This error usually appears when the download has finished. Apparently, it has something to do with cached content associated with your user account.
- Open System Preferences > Sharing > Content caching
- Switch to “All content`’ in the dropdown menu
The first attempt to download Catalina would often return the same error. But don’t give up just yet! Try downloading Catalina once again — this time it will download it from the cached copy on your Mac which will take about 10-15 seconds. Now it should be ok.
If it doesn’t help you can also:
- Simply restart your Mac
- Download Catalina under different “user” on your Mac
- Try to delete system cache with CleanMyMac
2. macOS Catalina freezing upon reboot
The situation looks like this: macOS Catalina has completed the install, and after you restart your Mac it is stuck on login screen. You see the progress bar but it isn’t going anywhere. What to do?
As one user pointed out, the problem may be caused by 3d party kernel extensions or kexts. They act as drivers — if you like a Windows analogy — and give access to your Mac’s hardware.
- Solution: Move Library Extensions
As a band-aid solution, you can relocate your /Library/Extensions kexts to a backup folder. As confirmed by many users, this fixes macOS Catalina stuck on reboot problem.
To perform this, you will need Terminal app:
Click Launchpad > Terminal
Now paste in the following command:
mkdir ~/Extensions-Backup && sudo mv /Library/Extensions/* ~/Extensions-Backup/
This command relocates your Library Extensions to the username/Extensions Backup folder. Later you can put the Extensions back where they belong at: /Library/Extensions.
One more solution to macOS Catalina freezing
Generally, Macs freeze when some process is hogging the memory. Some background plugin could be eating up all the available RAM. Here is the method I use to identify my background memory-hoggers.
To get a clear idea what it is, I use CleanMyMac X’s Speed utility.
You need to install CleanMyMac X — it’s available as a free version too.
Open the app, click “Optimization.”
This will give you an idea what Launch Agents are working in the background so you can isolate and disable them.
PS. Heavy consumers — this tab reveals processes that are critically memory-demanding.
3. macOS Catalina apps not working
This is one of the macOS Catalina problems that trails back to macOS Mojave. As you’ve probably heard, app architecture knows 2 types: 32-bit and 64-bit. The 32-bit apps will not be supported on macOS Catalina, period. Sadly, they are not just some lo-fi indie apps, we are talking Photoshop!
Did you know:Apple states that 64-bit apps use memory more effectively and so will work faster on your Mac.
- Check your 32-bit apps
There’s a quick way to count your potentially problematic applications.
- Click the Apple logo > About this Mac > System report
- Now find Applications in the sidebar.
To have a deeper look into your apps, where they come from, and how much space they are taking, run the Uninstaller tool in CleanMyMac X. Download this program here — it’s free to download.
Launch the app and click the Uninstaller tab
Here you can see your 32-bit apps and sort apps by “Last used.”
For example, I found a 32-bit video editor, which I didn’t realize was there, stealing away 600 MB of my space.
Microsoft Office Catalina Os
- Reset an app that misbehaves
If a particular app stopped working on macOS Catalina, you can reset it with CleanMyMac. This operation doesn’t delete any user data and only restores it to the default state. In 9 out of 10 cases this helps solve syncing issues and sudden app freeze-ups.
Choose an app from the list in the Uninstaller (see screenshot above)
Now click on the drop-down menu under “Uninstall” button
Click on the Reset button that appears
- Update your applications
In anticipation of various macOS Catalina issues, some developers have already optimized their programs for the new OS. Go to the developer’s site and download the latest available version.
Yes, I’ve already told you about CleanMyMac, but it appears to have just the right tool to handle macOS updates. It automatically updates every single app on your Mac. Though it may take some time, it’s a smart way to debug your macOS Catalina apps.
Once you get CleanMyMac X, click the Updater tab in the sidebar.
Click Select All above the app list.
Now, click Update.
4. macOS Catalina is running slow
Quite expectedly, some of the most reported issues on macOS Catalina are speed-related. Some background processes are hogging the CPU, most notably, the fileproviderd process. Thing is, macOS 10.15 Catalina heavily exchanges data with web-related processes, like cloud storages. There are countless rough edges to this process.
- Disable the fileproviderd process
Go to Launchpad > Activity monitor
- Disable browser extensions
Here you’ll need to figure out what process is eating up the most resources. Watch out for the processes named mds and fileproviderd. If they take up 80-100% of CPU, try closing them using the [X] button above.
Browser extensions may be the culprit of many macOS Catalina issues. Leave the bare minimum of browser extensions and see how your Mac reacts.
5. Problem with Apple ID settings
This happens when Catalina is prompting you to update your Apple ID details. You’ve entered your password but the pop-up keeps coming back after some time.
- Solution: Enable Keychain in iCloud settings
Go to System Preferences > Internet Accounts > iCloud
Log in into your account and check the list of services that use iCloud.
Tick Keychain and enter your credentials.
6. Sidecar problems on macOS Catalina
Sidecar is a feature that doubles your workspace as you can use an iPad as a second monitor. The common issue here is inability to connect your iPad to the computer. First off, make sure you have iPadOS installed on your iPad. Then, find your Mac in the list of Sidecar-supported models:
- Late 2015 27″ iMac
- 2017 iMac Pro
- Mid 2016 MacBook Pro
- Late 2018 Mac mini
- Late 2018 MacBook Air
- Early 2016 MacBook
- 2019 Mac Pro
If your Mac is pre-2015, there’s still a workaround to enable Sidecar.
Open Terminal and paste in the following command:
defaults write com.apple.sidecar.display allowAllDevices -bool YES
Did it make the trick? Unfortunately, this combination is not guaranteed to work.
7. iCloud issues on macOS Catalina
Cannot download folders from iCloud
iCloud integration is one of those weak spots that produce tons of bugs. Fixes for such macOS Catalina problems are already on the way.
- Download each file individually
If you cannot download folders from iCloud, download each file individually. Unfortunately, this is the only available workaround at this point.
Did you know: Some part of your iCloud data is stored on both Google and Amazon data centers.
Cannot accept iCloud terms and conditions on Catalina
As of October 2019, this problem has too been widely reported. No matter how many times you’ve accepted the conditions, the legal disclaimer keeps coming up. It appears, that the problem occurs because you have more than just one device connected to iCloud.
- Go to System Preferences > Internet Accounts.
- Now, click the iCloud icon
You should see the Terms & Conditions pop-ups that is now in a pending state. Press Accept.
Repeat the procedure for all iCloud accounts and your devices you’ll see in the list.
8. Music Library freezing
The iTunes had been the centerpiece of music on macOS. With its removal things quickly went sideways. Since the arrival of the iTunes successor, Music app, many folks noticed their album artworks missing, Music Library freezing etc.
The typical case is your Mac says its “updating the Music Library”, spinning endlessly, without any progress. The issue is likely caused by obsolete Mojave caches and the remains your previous iTunes ecosystem.
- Empty your Music folder
And all music-related Library caches.
- Back up your music and move it out of Music folder
- Open ~/Library and delete any items titled “Music” or “iTunes”
- Repeat for ~/Library/Caches
- Restart your Mac and see if it worked
Don’t forget to put your music albums back where they had been before.
9. Wi-Fi issues on macOS Catalina
Wi-Fi not working after macOS Catalina update is pretty common. Microsoft powerpoint mac 16 nudge object 2. While your macOS is brand new, your Wi-Fi is still relying on some old protocols.
First, try to turn the Wi-Fi off and on again. If that doesn’t help you go to System Preferences > Network
Click on the dropdown menu that shows your Network.
Now, try choosing a different network — just to reset and shaken up the old settings Chrome is out of date mac red arrow.
- Connect to your default network
- Check to “Automatically join this network”
Alternative fix with CleanMyMac X
Microsoft Office Mac Os Catalina
To fix Wi-Fi problems on Catalina, we’ll use some of the tools from the free version of CleanMyMac X.
- Download the app and open the Privacy tab
- Find the Wi-Fi Networks option
Check all the networks in the list and click Remove.
This will make your Mac forget your old Wi-Fi stations and you’ll be able to reconnect again.
10. Bluetooth not available on macOS Catalina
If your Bluetooth is not working on macOS Catalina, there’s one easy trick you can do. You should try deleting your Bluetooth.plist files. Don’t worry, it will auto-create a new copy of itself.
- Click Finder > Go > Go to Folder…
- Type in:
Library/Preferences
Now, look for a file com.apple.Bluetooth.plist
3. Delete it and restart your Mac.
11. Safari Extensions stopped working
There is a certain kind of Safari extensions, namely, .safariextz files that have been excluded from support in macOS Catalina. They no longer can be installed on Extensions page and are now considered “Legacy.”
RES, Ublock, and Bitwarden are some of the notable extensions that Safari users will miss on Catalina. What’s happening is Apple gradually moving away from the accepted web extensions format (WebExtensions) to the iOS-compatible extensions.
- Accept this fact (or wait patiently)
If you are missing your favorite ad blockers or other extensions, the easiest is to switch to a different browser. There is also a possibility that the developers will overhaul their extensions to support Safari 13 but we all will have to wait until that happens.
12. Storage filling up for no reason
So you’ve upgraded to macOS Catalina only to discover that a big chunk of free space is missing. Some identified folder is eating up your storage but how can you find it? The issue could be related to Time Machine backups and clones of APFS snapshots stored in different locations.
- Slim down your Time Machine snapshots
You can perform this operation safely in CleanMyMac X.
Download the app (a link to free edition) and launch it.
In CleanMyMac X:
Click the Maintenance tab
Choose “Time Machine snapshots thinning
As a manual solution, paste in the following commands in Terminal:
tmutil listlocalsnapshots / tmutil listlocalsnapshots /System/Volumes/Data
This lists the local snapshots created by your Time Machine. If you’re ready to delete those, type in this:
deletelocalsnapshots <snapshot_date> </snapshot_date>
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Last Updated: October 18, 2019
ISSUE
With the release of macOS 10.15 (aka Catalina), Apple has stopped supporting 32-bit applications on this new OS. If you have Office 2011, we recommend you upgrade to Office 365 or Office 2019.
You can import your Outlook 2011 data to the new version of Outlook. Important: An Outlook for Mac 2011 identity can only be imported into an empty Outlook for Mac profile. An empty profile is one where there are no other accounts or other data associated with it.
Here are the steps to create a new profile in Outlook for Mac: Note: These steps must be used with Outlook 2016 for Mac or Outlook 2019 for Mac.
Microsoft Word
Add a profile in Outlook for Mac
Office 2011 In Mac Catalina
From Finder, open the Applications folder.
Ctrl+click or right-click Microsoft Outlook, and then select Show Package Contents.
Open Contents > SharedSupport, and then launch Outlook Profile Manager.
Select Create a new profile Sync contacts from gmail to iphone 11. and then enter a name for the new profile.
For more information on managing profiles in Outlook for Mac, visit: Manage profiles or identities in Outlook for Mac
Microsoft 2011 Not Working On Catalina
Once the new profile is created, you can import your Outlook 2011 database. Go to this article Import email messages, contacts, and other items into Outlook for Mac and select the Import identities from Outlook for Mac 2011 drop down. Follow the steps to complete the import.