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Dec 29, 2020 The generic Google Chrome Helper or Google Chrome Helper (Renderer) process is the only indication that a third-party plugin or extension is causing the issue. To try and diagnose it, retrace your steps and monitor your resource usage while you’re using Chrome. If you get a Google Chrome crash report caught by ReportCrash/OS X, it will not have symbols (every frame will be ChromeMain). To get a symbolized stack trace, use the internal crsym tool by simply pasting the contents of an entire Apple crash report. Debugging the renderer process. Jun 11, 2020 MORE FROM FORBES Google's New Tab Groups Reinvigorate Chrome Browser By Gordon Kelly Picked up by excellent investigative tech site PiunikaWeb, Google has confirmed that Google Chrome is suffering. Darker and clearer text on almost every page (http and https). Private bartender. Modified and ported Mac OSX Font Rendering by proxxy (from Opera on Presto engine). 'The windows browsers render the fonts based on the normal sub-pixel rendering without implementing Font smoothing, anti-aliasing as noticeable as Mac OSX.
Google Chrome is the king of web browsers but if you’re here it’s probably because the king has gone a bit insane. Is Chrome running slow, crashing, freezing, or not even loading? Are web pages not loading anymore? Is your browser experience getting slower every day?
If you’re experiencing any of those Chrome problems, you’ve come to the right place. We’re going to show you how to troubleshoot and resolve common Chrome problems that make you feel like Google hates Macs.
Some fixes will be easier than others but none require advanced knowledge.
If you’re ready to fix Chrome, let’s begin!
Is it your Mac or Chrome that is slow?
Chrome isn’t an independent entity, it’s a part of a whole Mac system. So before you deal with Chrome, make sure the problem isn’t in your macOS. A quick example — the outdated system caches causing your Chrome plugins to crash. Or is your Mac gasping for free space?
A clever path is to give your macOS a good cleanup, first. We like CleanMyMac X app for this purpose as it finds and cleans all redundant & conflicting files across all your folders. So, take 2 minutes to tidy up your Mac with CleanMyMac X, and let’s move further.
CleanMyMac is available for a free download here — this app is notarized by Apple, so no worries.
Common Chrome problems on Mac (and their fixes)
Mac battery draining fast
Chrome is known for its fast performance, which it gets by using your Mac’s CPU more than other browsers. But more CPU usage means more battery drain. If you use your laptop on the go, this can become a huge issue. What good is performance if your battery is completely drained and you can’t turn on your Mac?
If Mac battery life is important to you, then there’s a simple trick that should be a big help. Often there is a tab or an extension that is hogging your resources and burning through your battery life by itself.
Follow these steps to find the offending site or extension:
- Open Chrome and choose Window in the top menu.
- Click on Task Manager.
- In Task Manager, click the Memory Footprint column to sort them.
Flir client 12 for mac download. Now you can determine what sites and extensions use up the most memory in Chrome. You can still visit one of these sites but maybe don’t leave it open in a tab anymore. Also, remember that even sites that aren’t memory hogs can still be a battery drain if you have a lot of tabs open.
Close resource-hungry and unnecessary tabs and the time you get from a battery charge should start to improve.
Chrome is running slow
Does Chrome on your Mac feel like browsing through a swamp? If browser responsiveness is slowing, it’s time to drain the swamp.
Why is Google Chrome so slow? We mentioned earlier that Chrome is resource-heavy, especially on your CPU. Chrome is fast when your Mac has the resources available, but when they are limited, and Chrome is demanding more than your Mac can give – swamp time.
The tip from the previous section will help a lot, but if you’re still experiencing slowness, there are other fixes you can turn to.
Let’s start by focusing on the cache. Chrome loves storing lots of your web browsing data. At first, it can help speed things along, but soon Chrome’s pockets are being weighed down by cache, particularly if your Mac is low on space or memory.
To manually delete your Chrome cache on Mac:
- Open Chrome and choose Chrome in the top menu.
- Select Clear Browsing Data.
- Check the history, cache, cookies, and other types of browser data that you want to delete.
- Click 'Clear data.'
Again, there’s another method for clearing out your cache, cookies, browser history, autofill form data, and a whole lot more. You can use the free version of CleanMyMac X. There’s surely no easier way to manage not just the cache that’s slowing down Chrome, but also your privacy and security — if these things are important to you (they should be).
To delete Chrome cache and other browsing data with CleanMyMac X:
- Download the free edition of CleanMyMac X and launch the app.
- Go to the Privacy tab and select Chrome.
- Select what you want to clean.
Or you can even use CleanMyMac X’s System Junk cleanup tool that not only removes Chrome cache files but also gets rid of “temporary” files that clog up your system. So, hopefully, your browser will get a bit snappier.
Сhrome using significant energy on Mac
“Chrome using significant energy” may be a sign of general memory overload on your computer. Try opening your Activity Monitor and check off a few memory consumers.
- Open the Launchpad and type in Activity Monitor in the search bar.
- Now, sort by Energy and use the [x] button to quit a process.
Disable background synchronization
There’s another setting that may help you out. Sadly, it’s buried too deep in Chrome’s Preferences but according to many users, it should greatly reduce energy consumption by Chrome.
- Open Chrome and go to Settings (the 3-dot icon on in the top right corner).
- Select Privacy and security > Site Settings.
- Scroll down and click “Background sync.”
- Use the slider to disable the background sync.
What does it do? It stops the websites from communicating with your Mac (even after you’ve left that site). Why was it enabled by default is a different question.
Chrome keeps freezing
Your browser is not just slow as a snail but keeps freezing? A spinning circle appears for a while? This is ordinary trouble with web browsers after continued use. And it may relate to the problem with the browser cache.
We've already told you how to remove the Chrome cache, so just go to the previous section and choose the way that works best for you: manual or easy one. Hopefully, this will help you to get rid of the spinning beach ball and fix the freezing issue.
Other ideas to try:
- Close all tabs
- Restore settings (Settings > Advanced > Reset settings)
- Log out from all your Google accounts and log in back again.
- Try browsing in an incognito window and see if that helps.
- Reinstall Chrome from scratch
Some services, like Dropbox, Alfred, and notably, Google Drive are constantly self-updating in the background. As in the previous step, you can use Activity Monitor and force-quit these processes.
Google Chrome is not responding
However, if your browser is not responding at all and you can't open the menu to clear the cache, browsing history, or delete extensions, try to force quit Chrome and then launch it again.
There are a few possible ways to force quit Google Chrome. Here is our comprehensive guide 'How to force quit Mac applications' that offers five different ways to deal with unresponsive apps. Pick your favorite one.
There are is a number of background plugins operating invisibly on every Mac. They could be various helpers, updaters, and everything else that supports the main application. For example, Chrome itself has an updater app that constantly communicates with the server. So, once again, go to your Activity Monitor and scan through your open processes. Try quitting anything Google-related there.
Another idea to try is to free up your RAM (random access memory) in the Terminal. This should unfreeze your Chrome, at least temporarily.
- Open your Terminal app (you can find it via the Launchpad search).
- Now, paste in
sudo purge
into the Terminal window. - Hit Enter
See if Chrome is feeling better now.
Google Chrome keeps crashing
Chrome freezing is one thing but crashing? That’s a much bigger issue as it’s a sign that something is broken. But what do we do with things that are broken around here? We fix them!
Probably the most common cause of crashes is a byproduct of one of Chrome’s strengths – its constant stream of exciting extensions. They make our browser experience more enjoyable and productive, but occasionally one of these extensions will be corrupted or introduce a bug that causes Chrome to crash.
Here’s what you should do to find a problematic Chrome extension.
- Update your browser
- Run a Safety check
- Turn off browser extensions
Make sure Chrome is updated to the latest version. A new update could very well include the fix that will stop Chrome crashing.
The latest version of Google Chrome has a feature called Safety check. Go to Chrome Settings and select “Safety check” from the menu on the left. Press “Check now.” The browser will run a quick check to determine whether Google Chrome is up-to-date and protected from threats.
If that didn’t work or everything was already up-to-date, you can manually turn off your extensions and turn them back on, one at a time. This way, if the crashing goes away until a certain extension is turned back on – that’s when you’ve probably found the problem.
To manually disable and remove Chrome extensions:
- Open Chrome and go to Window > Extensions.
- Disable a few extensions or click Remove to completely delete them.
- Relaunch Chrome.
Spend some time using Chrome without extensions and then slowly turn each one back on until your crashing returns. When you think you have the culprit, simply click the Trash can next to that extension in Settings > Extensions.
An even easier way to manage your extensions is with CleanMyMac X. You get more control over all your extensions, even those from other browsers, and disabling and removing them is as easy as can be.
To disable Chrome extensions the simple way:
- Click on the Extensions tab in CleanMyMac.
- Click on Chrome Extensions and disable as you like.
Chrome won’t open
Here’s the list of hacks you can try if you want to repair Chrome. When Chrome won’t open, the easiest is to restart your Mac. But that could be a bit disruptive. So here you are, some alternatives:
- Press and hold Command + Q — this will quit Chrome.
- Press Option + Command + Esc — opens a Force Quit pane.
- Uninstall Chrome and download it again.
If that doesn’t help, there’s a possibility that the problem is Google folder permissions.
Web pages not loading in Chrome
“Aw snap!”
This is Chrome’s custom message for when a web page fails to load. If you get this cheeky little message or any other loading error, chances are you’re going to fail to see the funny side.
The reasons for Chrome not loading pages can be wide-ranging and hard to pinpoint, but we’ve collected a checklist of fixes for you to work through.
- Check your internet connection.
- Update Chrome.
- Restart your Mac.
- Remove Chrome extensions (for steps see 'Google Chrome keeps crashing' section).
- Disable or relaunch hardware acceleration
Hardware acceleration is supposed to speed up your Chrome at the cost of your Mac's hardware resources. But quite often this feature crashes things.
Hardware acceleration is found here:
Chrome > Settings > Advanced > System
If you’re still unable to load web pages, a reset or reinstall of Chrome may be needed. We cover that very fix in the next section.
Chrome update failed
Chrome won’t update? Some users have experienced the frustration of Chrome refusing to update on a Mac. The first step would just be patience, but if days have passed and you’re still not getting anywhere, a reset or reinstall of Chrome may be in order.
To reset Chrome manually:
- Launch Chrome and go to Preferences
- Scroll to the bottom and click on Advanced Settings.
- Scroll to the bottom and click on Reset Settings.
- Read the pop-up and Reset.
- Relaunch Chrome and try to update.
Note: Resetting Chrome will not remove your bookmarks, history, and saved passwords. A manual reset can be a bit scary, but as a workaround, you can use CleanMyMac X to reset Chrome without losing any data.
Reset Chrome with CleanMyMac X's free tool:
- Open CleanMyMac X
- Go to Uninstaller tab and find Google Chrome in the list
- Click Application Reset in the dropdown menu next to the Chrome icon.
If the browser is still not updating, download the latest installation file from the web and reinstall Chrome.
More tips to troubleshoot Chrome
Your Chrome browser should now be running great, but wait; there’s more! To improve your future browsing experience we’re sharing some of our favorite Chrome settings. Try these out and fall in love with Chrome even more.
Enable Prefetch
Want your web pages to load even faster? Go to Settings > Privacy and security. Here, select 'Cookies and other site data.' Toggle on 'Preload pages for faster browsing and searching.' This enables 'page prefetch' and makes Google Chrome load pages faster. Now the system will store the page and automatically load it the next time you visit the website.
Use shortcuts in Chrome browser
You’d be amazed at how much faster you can surf the web and get things done by learning just a few key shortcuts.
For example:
Command + t = new tab
Command + h = hide Chrome
Command + r = reload web page
Find the full list of commands at the official Google Chrome Support page.
Frequently Asked Questions
Why does my Chrome keep freezing?
Usually, this is caused be caused by outdated browser caches. Open Chrome’s Preferences to delete recent browser data.
Why does Chrome use so much memory?
Chrome is in a constant back and forth with Google’s servers to process your data. You can help it by optimizing memory usage on your Mac. Use the Mac tune-up app, CleanMyMac X, to free up RAM and you disable heavy memory consumers.
How can I speed up my browsing experience?
As a first step, try removing all the unnecessary extensions in Chrome. Also, try to not use more than 2 memory-heavy services, like DropBox or Google Drive at a time.
That’s it. Hopefully, these fixes have made your web surfing better than it’s ever been. It just goes to show that even drastic problems like Chrome crashing can be solved with a little know-how and helpful apps like CleanMyMac X.
Thanks for reading and stay tuned!
At long last, Google Chrome for Mac is finally in an official, publicly accessible beta. All we can say is, 'It's about time!' There's just something extremely ironic about a Web browser based on WebKit (a layout engine that Apple created for its Safari browser in 2002 that didn't even appear on Windows until 2007) taking 15 months to actually come to the Mac.
Ignoring the fact that Chrome Extensions aren't supported on the Mac version of Google Chrome right now (although if you manage to get a copy of the extension file, you can actually install them — whatever), the question becomes: How does Google Chrome for Mac stack up against its Windows counterpart? Pretty well, as it turns out.
Look and Feel
For the purpose of my testing, I applied the same Google Chrome theme to the latest version of Google Chrome for Windows and for Mac OS X. The default theme for each browser conforms to the UI specifications of each OS, so applying the same theme was the best way to show off the similarities and differences.
As for similarities, the two browsers look virtually the same. The placement of the buttons and menu bars, the way tabs work — everything is uniform from one platform to another. Even the Preferences (called Options in the Windows version) are nearly identical.
The one exception is that Chrome for Windows can do Bookmark synching and install extensions and Chrome for Mac cannot.
Under the Hood
I wasn't able to do a lot of render tests, but because Chrome for Mac and Chrome for Windows share the same version number, they should render content the same way.
Google Chrome's Developer Tools setup is equally identical under Windows and Mac. In Mac OS X, the Developer Tools take on the same theme as the rest of the browser (in Windows it uses the default Windows window styles), but the content is the same.
This makes sense, because Developer Tools is virtually identical to Safari's Web Inspector. And by virtually identical, I mean they are exactly the same.
Differences
Right now, there are very few differences between the two programs, although two stand out.
Extensions — Chrome for Windows supports them, Chrome for Mac does not. Right now this appears to be due more to an imposed restriction rather to any actual technical compatibility issue, but we'll trust the Chrome developers and hope to see Mac support soon.
Google Chrome Helper Renderer 100 Cpu Mac
If you really can't wait, check out this tip from grack.com. Note: You'll need to use either a compatible developer's build or the latest Chromium for Mac nightly.
Menu Bar — One of the striking features about Chrome for Windows is its utter lack of an application bar (you know, File, Edit, View, etc.). However, in Mac OS X, there is a menu bar across the top of the screen that is always present. In addition, applications offer individual menus when that program is running in the foreground.
To Google's credit, they decided to adhere to these guidelines, and, in the process, actually give Mac users some features that will be convenient to anyone who uses Safari, Firefox or Camino. This includes the standard File/Edit/View/Window menus, as well as a Bookmarks menu and a History menu.
Yes, you can access your bookmarks and view your history in a browser window from within the actual Chrome application, but these options make it a bit easier for users who are used to using the top Bookmarks menu or who want to see a list of recently closed tabs.
Overall
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Clearly, the similarities outweigh the differences, and Chrome for Mac looks like a near-perfect native version of the Chrome browser. Current Safari users should especially feel at home, because the first beta for Google Chrome for Mac is extremely similar to Safari 4. That means that once extension support officially comes to the Mac, OS X fans who want a good secondary browser might just have found something that can usurp Firefox.
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Mac users: What are your thoughts on Google Chrome for Mac so far?