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TweetDeck is your personal browser for staying in touch with what’s happening now. Pros: I LOVE TweetDeck.I switched from the native Twitter app to this some years ago, and I haven't looked back. With the exception of the occasional hitchiness when attempting to watch a video on the desktop application, this is the perfect app for managing.
TweetDeck - Common Troubleshooting - With any software, there will be instances where you run into issues, it is the same while using TweetDeck too. This troubleshooting guide can help point out so. TweetDeck is geared up to work with multiple accounts too—from the Settings screen, choose Accounts then Add Twitter account to configure a new one. You can then monitor all of your accounts. TweetDeck is a highly specialized service that offers Twitter users a comprehensive and completely free way to manage multiple Twitter accounts. It is a popular tool that used to be available as a desktop client, as well as in a web browser. However, desktop TweetDeck app was withdrawn in April 2016, so users now must use it within their browser.
TweetDeck offers a more convenient Twitter experience by letting you view multiple timelines in one easy interface. It includes a host of advanced features to help get the most of Twitter: Manage multiple Twitter accounts, schedule Tweets for posting in the future, build Tweet collections, and more.
TweetDeck is currently available at tweetdeck.com or the Mac app store.
- Go to http://tweetdeck.twitter.com, or open the desktop app for Mac.
- Log in with your Twitter account. We recommend that you use a Twitter account that is not shared with other individuals.
- Once you're logged in, you can connect multiple Twitter accounts to your TweetDeck account.
Note: If you are using an old version of our desktop app for Mac (older than Mac: 3.5.0), you will not be able to sign in with a Twitter account or create a new account until you upgrade to the latest version.
If you use TweetDeck in a corporate or team environment, learn how to set up a team account.
How to connect multiple Twitter accounts in your TweetDeck
- Click Accounts in the navigation bar.
- Click on Link another account you own.
- Read the message to understand that you'll be creating a team relationship account you're adding, then click continue.
- In the new window, enter the username or email and password of the account and click Authorize.
- You’re ready to use TweetDeck!
- Click Accounts in the navigation bar.
- Expand the account you wish to delete by clicking the down arrow.
- Click Leave team and confirm by clicking Leave.
Note: The account you are signed into TweetDeck with cannot be removed from TweetDeck.
Managing multiple accounts on TweetDeck
Select a default account:
You can select which of your accounts to use as your default account. This is the account you will compose a Tweet from, like a Tweet from, and reply to Tweets with.
- Click Accounts in the navigation bar.
- Expand the account you wish to set as the default by clicking the down arrow.
- Toggle on the Default account option.
Tweeting from multiple accounts:
TweetDeck allows you to easily Tweet from multiple accounts. To select which accounts you would like to Tweet from:
- Click on the Tweet button at the top of the navigation bar; the accounts you have authorized will be listed at the top (you can hover over an icon to see the username of the account).
- Select which account you would like to Tweet from (if the account is selected, it will be highlighted with a green checkmark).
Tip:Schedule Tweets (with or without an asset) in advance for any account connected to your TweetDeck.
Liking from multiple accounts:
TweetDeck allows you to like a Tweet from multiple accounts.
- Click on the more icon on the Tweet.
- From the menu that pops up, click on Like from accounts…
- Click Like next to the account(s) you’d like to like from.
Following from multiple accounts:
TweetDeck allows you to follow someone from multiple accounts. You can also follow someone by clicking follow on their profile, but only your default account will follow them.
- Click on the account that you wish to follow; a profile will appear.
- Click on the more icon and then select Follow from accounts...
- Choose which accounts you would like to follow from.
Note: The same instructions apply when unfollowing an account.
Why is it more secure to log in with a personal Twitter username?
If you log in using a personal username that only you have the password for, you can safely access your team accounts without any risk to account security. We recommend that you use login verification for added security.
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How to create a Tweet in TweetDeck
The Tweet Composer in TweetDeck makes it easy to join the conversation, whether you want to share what’s happening with words, images, GIFs, Emojis, Threads, Polls, and more.
- Click Tweet while logged into your Twitter account.
- If you’re logged into multiple accounts, confirm the Twitter account you’d like to Tweet from is selected.
- Compose your Tweet with text. Add an emoji by clicking on . Include an image or video by selecting , add a GIF by tapping , or add a poll with .
- To create a thread, click on to add the next Tweet in your thread.
- Click Tweet to share.
Using TweetDeck columns
Instead of a single timeline, TweetDeck allows you to add columns to display specific content that interests you and view them side by side. Add columns that show all your mentions, the results of a search query, a list of likes, the latest Tweets from a hashtag or trend, etc.
To add a column:
- From the navigation bar, click on the plus icon to select Add column.
- Select the type of column you would like to add.
- Under Your accounts, select the account you wish to populate the column.
Note: You can also create columns using information based on actions from other accounts. Click on the account username and choose from actions such as their mentions, lists, collections, or likes.
To remove a column:
- Click the filter icon in the column header, next to the column title.
- Click the Remove button to delete a column.
Column filters:
You can easily control the type of Tweets you would like displayed in each of your columns. You can select from Content, Location, Users, Engagements or Alerts; or a combination of the three.
- Content filtering allows you to filter the column by a certain type of Tweet, such as Retweets, Tweets containing a specific word or phrase, or Tweets with photos.
- The location filter allows you to filter for Tweets geotagged in specific locations.
- The user filter allows you to filter Tweets within a specific column written by a certain author and those they mention.
- The engagement filter allows you to filter Tweets with a minimum number of Retweets, likes or replies.
- The alert filter allows you to enable pop-ups or sounds for a particular column.
- Note: If you create a search column, you can also filter results by location, date, and engagement. The location filter allows you to easily narrow down your search results to find relevant content in the area you are interested in. Only unprotected Tweets geotagged with a location will appear in search results when a location filter is applied.
To create a filter:
- Click the filter icon in the column header, next to the column title.
- Select which types of filter(s) (Content, Users, or Alerts) you would like applied to the column.
- Click the filter icon again to collapse the column settings.
Note: Columns with custom filtering will display Filtered by along with the icon for the filter you have enabled.
Column reordering:
Easily rearrange the order of columns in TweetDeck with just a few quick clicks.
- Click the filter icon in the column header, next to the column title.
- Click the left or right arrow depending on which direction you’d like to move the column.
Note: You can also drag and drop the columns by their corresponding icons from the navigation bar to reorder your columns.
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Types of TweetDeck columns and what they display
- Home: Home timeline for any specific account.
- User: Tweets from a specific account.
- Notifications: Notifications for a specific account, including when the account's Tweets. are Retweeted, liked, or mentioned, and when someone follows the account.
- Search: A specific search term.
- Lists: Create or connect a list you already follow.
- Collection: A timeline of curated Tweets, hand-selected by you, to share with others.
- Activity: What’s happening with the accounts you follow.
- Likes: Tweets marked as likes from a specific account.
- Messages (one account): Direct Messages for a specific account.
- Mentions (one account): When someone mentions a specific account.
- Followers: Follow activity for a specific account.
- Scheduled: Your scheduled Tweets.
- Messages (all accounts): Direct Messages from all your authorized accounts in aggregate.
- Mentions (all accounts): Mentions from all accounts.
- Trending: Specific worldwide trends.
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With any software, there will be instances where you run into issues, it is the same while using TweetDeck too. This troubleshooting guide can help point out some of the common issues that you are likely to encounter.
Most of these issues can be fixed by simply logging out, clearing the browser cache and logging back in again if you are accessing via a browser or simply by restarting or updating the TweetDeck client, if using an app.
Trouble Logging in
If you have trouble logging in to TweetDeck, try logging into the Twitter web client first to ensure that the account is active and the login credentials are correct.
If you have forgotten the password or you think your account could have been compromised, you can reset the password from Twitter by following the instructions available on the following link – https://support.twitter.com/articles/14663#.
Columns and Accounts Disappeared
Check that you are logged into the correct account by clicking on the Settings icon on the side pane. Ensure that your account is not compromised by resetting your password as described above. Try refreshing the page and login again.
Providing Feedback
If all else fails and you are still not able to login to TweetDeck, you can try contacting Twitter Support. Twitter Support might request additional data from you, so it helps to keep the following information handy –
Tweetdeck Vs Hootsuite
For the App Version - Can be known by going to Settings and clicking on General.
Information from the Javascript console of your browser − Twitter recommends Chrome (PC) or Safari (Mac) for this. Open TweetDeck in Chrome and go to the More Tools menu in Chrome and select Developer Tools or simply press CTRL+Shift+I. Select the Console tab and at the bottom of the page, near the cursor, paste the following line there -copy(JSON.stringify(TD.storage.store.jsonDump())) and press Enter.
A new window will open which will bring up some information logs which Twitter Support might request for when troubleshooting a problem. Safari users can bring up the Web Inspector and enable debugging on the Scripts tab before pasting the above line in the cursor. Other browsers may or may not provide relevant information in their Developer modes, so be sure to use Chrome or Safari for maximum compatibility.